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George Walther is an acknowledged expert at boosting your communication effectiveness. People who manage, sell, collect past-due accounts, negotiate, serve customers, and seek to project a more positive image, regard his PHONE POWER book, seminars, and audio/video tapes as classic guides. His second book, POWER TALKING, shows people in every walk of life how to be more positive and persuasive, in every conversation. UPSIDE-DOWN MARKETING, his newest book and speaking topic, focuses on maximizing profit leverage opportunities.

George is one of fewer than 100 professional speakers to hold the National Speakers Association's highest award for platform excellence, the "CPAE," as well as the highest professional speaking designation, the "CSP." He earned an MBA in Marketing from UCLA, and a Bachelor's degree in Speech. His work is published around the world by Putnam, McGraw-Hill, Simon & Schuster, Nightingale-Conant, and Berkley Books, with many foreign language editions.

Topics:

POWER TALKING:
What You Say Is What You Get: New research proves that there is a language of success that you, and everyone in your organization, can easily learn to speak. Positive thinking isn't enough when you seek personal wealth, better health, emotional happiness, and heightened career success. This program highlights the specific powerless words and phrases that you will want to purge from your vocabulary, and the exact Power Talking words and phrases that will lead you to greater success. Power Talking is an ideal general session presentation, as it affects every aspect of personal and professional life. Motivational and action oriented.

PHONE POWER:
How to Make the Telephone Your Most Profitable Tool: Eliminate telephone tag, project a more positive image, and make the telephone your most profitable business tool. This program is customized for audiences of senior executives, inside and outside salespeople, customer service personnel, or clerical staff. Phone Power offers high payoffs because the techniques can be put to work right after your convention or meeting––your organization will function more effectively and efficiently immediately.

UPSIDE-DOWN MARKETING:
How to Make Your Ex-Customers Your Best Customers: Sales professionals and their managers often overlook their best prospects and biggest profits. This program shows them how to focus on highest-potential customers and maximize the profit generation of existing relationships. Chock-full of specific, actionable techniques that can be applied simply and quickly, Upside-Down Marketing leads to more satisfied, long-term customers and salespeople who work smarter instead of harder.
Delighted Clients Microsoft, GTE, Ford, Johnson & Johnson, FTD, American Express, Hewlett-Packard, GE, American Airlines, AT&T, Dunhill, Roman Meal, US WEST, Snelling & Snelling, ASAE, National Apartment Association, International Customer Service Association, International Telephone Credit Union Association, and many other associations and corporations, including frequent international assignments.